Dimension Data, has entered an alliance with Systems Applications and Products to offer a new set of intelligent enterprise solutions in East Africa that will drive utilization of SAP solutions and in-built applications that are unique to client operations, and which is currently lacking in the region.
With the alliance, Dimension Data extends its comprehensive Information Technology solutions to include intelligent applications.
The next generation of System Applications and Products solutions integrate intelligent technologies such as machine learning, and artificial intelligence to help manage data from multiple sources, further improving customer experience, people engagement, spend management, manufacturing and supply chain solutions among many other business functions.
Targeting Small and Medium Enterprises and the corporate market, these end-to-end services will help Dimension Data’s clients leverage the agility and costs advantages of managing SAP applications on existing infrastructure and moving them to the cloud.
The alliance comes at a time when SAP accelerates its move towards its flagship Enterprise Resource Planning software, within the region and which will see the firm cease worldwide support of the current Business Suite ERP solutions after 2025.
“We’ve had a successful track record in enabling our clients make the most out of their SAP environments in the digital transformation era. We look at helping organizations in Kenya optimize their SAP Solutions through our managed services model which not only supports implemented software but also looks at enhancing the entire SAP modules, that require new implementation or enhancements,” said General Manager Ndung’u Kahindo Solutions Dimensions Data East Africa.
Dimension Data also hopes to grow the cloud business model that will enable customers consume and pay for value on the go, especially around adopting and utilizing new technology in IoT and Machine learning environments.
“SME’s and Corporates are acknowledging that operational efficiency, better decision making and continuous collaboration within their ecosystem brings value. This is not achievable without an integrated, comprehensive ERP,” said Managing Director, Dimension Data East Africa Joseph Kairigo.
Kairigo added that businesses that do not have ERP Systems suffered disjointed and siloed processes which derail internal productivity and affect customer service in addition to having no insight to make better decisions around business expansion, capital investment and resource allocation.
The launch solidifies Dimension Data East Africa’s last announcement in December 2018 of plans to introduce new Enterprise Resource and Digital Business Solutions in an ambitious growth drive for 2019 in partnership with leading global enterprise application vendors.
According to research firm IDC, the global SAP market is estimated at about USD 200 Billion. Dimension Data East Africa estimates the current SAP suite market size in East Africa to be valued at about USD 75 Million, with the potential to reach above USD200 Million over the next five years.